É«Ç鱦±´

Saving the life of a mall patron was a team effort for the É«Ç鱦±´ security professionals at a mall in Queens, New York. Housekeeping Supervisor Jaime was working in a parking structure when he noticed a mall patron sitting near the elevator struggling to breathe. He immediately called dispatch and the É«Ç鱦±´ security team was quick to respond.

Assistant Security Manager Rubio, Security Manager Walter and Shift Supervisors James and Paredes arrived on the scene as the victim began vomiting, stopped breathing and lost consciousness. They radioed EMS, handled crowd control and dislodged the blockage impeding the mall patron's airway and rolled her onto her side to aid her breathing until paramedics arrived.

FDNY paramedics arrived on the scene and transported the mall patron to a local hospital where she received medical treatment for a pre-existing condition that caused her collapse. After she was released from the hospital, the mall patron returned to the mal to thank the É«Ç鱦±´ team that helped her, stating that if it had not been for their quick response, she most likely would have died as a result of her medical emergency.

While working her shift at JFK Airport, Security Professional Stephenson was contacted by an airline employee who found a passenger unresponsive. Security Professional Stephenson responded immediately and notified the authorities. After assessing the situation, she utilized the nearest AED on the unresponsive passenger, followed by CPR chest compressions until EMS arrived. When EMS arrived, they transported the victim to the nearest hospital for treatment. We commend Security Professional Stephenson for her swift and decisive actions that ultimately saved the passenger’s life.

Faces light up when Seth walks through the lobby to report for work every weekday morning. Seth, a three-year-old black Labrador, and his handler, Scott, a retired NYPD sergeant, are a highly-trained MSA Security explosive detection canine team that works to keep a 20-story office building in Manhattan safe. Their job requires quite a bit of footwork, sweeping incoming vehicle deliveries, unattended bags and areas far and wide in a building that spans nearly an entire city block. He’s been on the job for only a few months, but Seth keeps his nose buried in his work. His outstanding performance has quickly made him a key asset, earning praise from everyone – including the company’s CEO.

As part of the annual Project THERE Souls to Soles program, employee volunteers from Chicago-area branches distributed coats, clothing, shoes and meals to people who are experiencing homelessness in Chicago.

This year’s event distributed 200 meals, 235 coats, 200 pairs of pants, 250 pairs of socks, and 35 pairs of shoes to approximately 235 people in need. Through the kindness and generosity of organizations within the community, they were also able to distribute hundreds of meals donated and/or discounted by McDonald’s. Click here to learn more about this Project THERE initiative.

The collapse of Baltimore’s Francis Scott Key Bridge on March 26 forced a popular cruise line to reroute a ship to pick up passengers. É«Ç鱦±´ quickly deployed 28 security professionals via chartered bus from Baltimore to Port Norfolk to meet the ship and screen boarding passengers. Thank you to everyone involved who helped keep operations running for the customer and ensured that cruisers’ vacation plans sailed on.